Visitor Lobby Queue Management and smiley feedback app

Visitor Lobby Queue Management and smiley feedback app

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Self-Serve Visitor Check-in & Queue Management

LobbyPad's Lobby[Q]ueue provides a just-in-time queue management system allowing customers to get into a virtual queue by simply walking in and checking in at a kiosk.

Once the customer has been added to the queue they can now be comfortably seated in the waiting area rather than standing in line. The customer’s specific need is placed in an electronic queue where it will interface with the virtual dashboard located on the Customer Service Representative’s (CSR) computer. The attendant will then use the real-time Web-Based Dashboard to manage and monitor the queue effectively.

Though the primary function of the system is to improve workflow, maximize throughput and provide a better waiting experience for the customers, the system will also accurately gather various performance indicators such as wait time, staff productivity, traffic patterns and other valuable metrics.

Go Paperless! with Lobby[Q]ueue
  • Increase employee Efficiency and First Contact Resolution
  • Reduce Abandons
  • Increase Client Satisfaction and Service Level
  • Improve Employee Morale
  • Reduce Labor Expenses

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Ideal Venues

  • Hotel & Office lobbies
  • Security ID Badging
  • Meetings & Conferences
  • Retail & Hospitality
  • Airports & Transportation Hubs

Get in touch

  • 647.875.9991 | Toronto
  • 917.512.4024 | New York
  • 415.508.6282 | San Francisco
  • 877.251.CALL | Toll-Free
  • [email protected]

Our Philosophy

At LobbyPad, we believe in the power of going mobile!
A tailor-made, fun, exciting and cost-effective experience for our clients is what we deliver.